Case Studies
Coursera
Focussed on Diversity hiring, we were able to find strong-fit talent in Senior Leadership Roles.
- Industry
- Edtech, E-Learning
- Team Size
- 51-200 Employees
- Funding
- Public
- Reviewed By
- Sr. Technical Recruiter
- Website
- coursera.org
Verified by Clutch. A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.
Recruitment Services for E-Learning Platform
Senior Recruiter, Coursera · E-Learning Platform · 51-200 Employees · Toronto, Ontario
Project feedback
Canada Mentors provided a good volume of high-quality candidates, and the client is happy with the hires, who are all doing well. The team was timely and communicative. They took the time to understand requirements and had expertise in the technology industry, which set them apart.
"They hit the nail on the head with how they sourced their candidates."
Project summary
Canada Mentors provided recruitment services for an e-learning company. The team sourced candidates, screened them, and submitted them to an applicant tracking system. They helped hire five engineers.
Client rating
| Rating | Score |
|---|---|
| Overall Score | 5.0 |
| Scheduling (on time / deadlines) | 4.0 |
| Cost (value / within estimates) | 4.0 |
| Quality (service & deliverables) | 5.0 |
| NPS (willing to refer) | 5.0 |
The Challenge
What challenges were you trying to address with Canada Mentors?
We contacted them to seek their help with sourcing support for some of our critical front- and backend engineer roles.
Solution
What was the scope of their involvement?
Canada Mentors helped us recruit resources. We told them about our skill requirements, and they sourced the candidates, screened them, and let them know about our hiring process. From there, the team would submit profiles in our applicant tracking system. Then, I would review them and reach out to the candidates. They helped us make about five hires.
The Outcome
What evidence can you share that demonstrates the impact of the engagement?
The volume of resumes Canada Mentors shared was very good, and so was their overall quality. Moreover, we took many candidates ahead through our process, and they were almost all shortlisted for our on-site team. Currently, our hires are doing well, and the managers are happy with them.
What did you find most impressive or unique about this company?
The quality of Canada Mentors' candidates set them apart. They took the time to understand exactly what we were asking for in order to provide superlative quality. They hit the nail on the head with how they sourced their candidates. I was working with more established providers with whom I didn't see the same quality that Canada Mentors offered.
Overall, we had a great partnership because I didn't have to align expectations repeatedly. The team had a lot of knowledge about the technology industry and the skill sets needed.
Do you have any advice for potential customers?
Canada Mentors is really good, and Vidhi particularly knows a lot about the market and has amazing insights. Therefore, I'd say future clients have a lot to learn from them based on their work.
See the original review on Clutch
